Privacy Policy.
At Phoenix Therapeutics, PLLC, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or contact our practice.
Information We Collect
We may collect personally identifiable information and protected health information (PHI) that you voluntarily provide through this website, including your name, contact information, and information submitted through secure contact, intake, or appointment request forms. We may also collect limited technical information (such as IP address or browser type) for website functionality and security purposes.
How We Use Your Information
Information collected through this website is used for purposes permitted under HIPAA, including responding to inquiries, scheduling services, providing treatment-related communication, and healthcare operations. We do not use PHI for marketing purposes.
How We Protect your Information
We maintain administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure, consistent with HIPAA Security Rule standards. While no system can be guaranteed to be 100% secure, we take reasonable steps to protect your data.
Third-Party Sharing
We do not sell or disclose your personal or health information except as permitted or required by law. Information may be shared with HIPAA-compliant service providers (such as electronic health record systems or website hosting services) under appropriate business associate agreements, or when required by law.
Website Communications and Emergencies
Website contact forms, email, and other electronic communications are intended for non-urgent administrative or general inquiries only. These methods are not monitored continuously and should not be used for emergencies, urgent mental health concerns, or crisis situations.
Cookies and Tracking Technologies
This website may use cookies or similar technologies to support basic functionality and improve user experience. These technologies do not collect protected health information.
Your Rights
Consistent with HIPAA, you have the right to access, request amendments to, and receive an accounting of disclosures of your protected health information, subject to applicable legal limitations. Requests may be submitted by contacting our practice directly.
Children’s Privacy
This website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children through the website.
Data Retention
We retain personal and health information only for the duration required by law, professional standards, and clinical necessity.
Data Transfers
Information submitted through this website may be transmitted and stored using secure, HIPAA-compliant systems, which may be hosted on servers located outside your immediate geographic area.
External Links
This website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
Updates to This Policy
We reserve the right to update this Privacy Policy as necessary to reflect changes in laws, regulations, or practice operations. Updates will be posted on this page with a revised effective date.